The Counseling Center of Columbiana County
“Being off work and away from others may keep you safe from the Coronavirus, but it can also be a source of stress, anxiety and depression. Call the Counseling Center of Columbiana County and schedule a confidential telephone or video counseling session. You can even get prescriptions for needed medications. Visit www.Colmhc.org for more information.”
As of July 6, 2020, the Counseling Center will transition to
an increased number of in-person services
Beginning on March 23, 2020, due to COVID-19, we let the public know that, as an “essential service” we remained open.
Throughout this health crisis, our goal has been to provide all the essential services that our clients need, while at the same time, taking a number of measures to ensure that the health and safety of our clients and our staff are protected.
As a consequence, beginning Monday, March 23, 2020, in order to promote social distancing and protect clients and staff, we offered as many services as possible by way of telehealth. What this meant was that instead of in-office visits for counseling or medication management, our therapists and our prescribers began talking with our clients over the phone (either by voice or videoconferencing). Throughout this period to the present, we also continued to provide in-person residential and homeless services as well as in-person injections at our Lisbon site and in-home/in-person injections for clients requiring such services.
However, as of July 6, 2020, while telehealth will remain an option for service provision, we will be re-introducing an increasing number of in-person services at the Counseling Center, during and after the COVID-19 pandemic. In the interest of the health and safety of employees, clients and other stakeholders, this transition will involve an incremental, tiered approach, with employees and clients gradually returning to our three offices.
Therefore, as of July 6, 2020, psychiatric, mental health and substance use counseling services, and employment and community services will be offered as an in-person option to clients, with the following considerations: preference will be provided to those clients who are interested in in-person services and/or not comfortable with telehealth, and are able and willing to abide by the Center’s requirements:
1. Wearing a face covering;
2. Conducting daily health assessments of staff, clients, and visitors;
3. Maintaining good hygiene at all times – hand washing, sanitizing and social distancing.
4. Cleaning and sanitizing our workplace throughout the workday and at the start of business
5. Limiting capacity to meet social distancing guidelines, with maximum capacity set at 50% of our fire code.
Preference for in-person services will also be offered for initial appointments to new clients for counseling and prescribing services; youth clients and other clients for whom telehealth has not proven to be a viable form of service provision; as well as clients who are not physically vulnerable (in accordance with CDC guidelines).
Additionally, group services of no greater than 4 individuals per session will also begin to be conducted by those therapists who are comfortable doing so. As of July 6th, Kendall Home clients who are not quarantining will be permitted to leave the premises in accordance with pre-COVID house rules. Initially, County Jail services will still be conducted via telehealth.
This Plan is designed in accordance with current state (Ohio Dept. of Health, Ohio Governor’s Orders), federal (Center for Disease Control) and international (World Health Organization) guidelines, specifically with regard to the Center’s use/re-use of personal protective equipment, sanitizing measures and physical distancing guidelines. As the previous guidelines are modified by new information, this plan will likewise change. A video that will be posted on the agency website will provide clients with a brief orientation to the new measures for in-person visits.
Do you feel like you can’t do it alone?
Is the way you feel affecting your sleep, your eating habits, your job, your relationships, your everyday life?
Do you need help finding the answers?
We’re Here to Help!The Columbiana County Counseling Center cares about people. We believe that by giving you the tools to help yourself, you can function correctly and positively affect those around you on a daily basis!
How We Can Help
Where Do you Begin?
From week to week, day to day, hour to hour, moment to moment, life can change for both adults and children. Knowing how to handle those changes is one of life’s biggest challenges. An even bigger challenge is knowing who to turn to when you find you can’t handle it! That’s our job!
Our services are designed to address each concern or problem through individual attention under conditions that assure your safety, comfort and confidentiality.
The First Step is Understanding
- Behavioral Problems?
- Parenting Difficulties?
- Domestic Violence?
- Substance Abuse?
- Loss or Grief?
The Counseling Center can also help you get connected in many other ways including: Vocational Services, Housing Services, Emergency Services, Parenting Help, Psychiatric Treatment, and more.
Making the First Contact
Most people make first contact with the Center by telephone. Their calls are directed to the Screening Department, and the caller will often hear a message explaining the process and asking the caller to leave his or her name, a phone number where they can be reached, and if it is okay for the screener to leave a message with someone else or on a machine.
One of our screeners will then contact the individual. They will gather background information, assess the problem, and determine which services may be appropriate. At this screening, fees and insurance coverage may also be discussed.
Information the Screener May Request
- Phone Number
- Birth Date
- Social Security Number
- A Brief Summary of the Problem or Need
- Insurance Information
- Household Income and Number of Persons in the Household (This is to determine the amount of fee, if any, the individual will be responsible for.)
What Happens Next?
After this initial discussion, an appointment is scheduled to meet the caller’s needs (for example, counseling, a group program, vocational services, housing, etc. In some cases, we may not be able to provide the help being requested. In this event, the screener or other staff member will help the caller to contact other local available resources.
We’re Committed To Getting YOU on the Right Path!”
The Counseling Center provides help to all ages through a variety of programs and services. We will work with YOU to determine what best suits your needs!
View the general list of services below, and click on each for an in-depth descriptions of what our programs cover and who you can contact to speed you on your way to recovery.
- Children and Family Services
- Adult Services
- Substance Abuse Services
- Residential Services
- Employment/Vocational Services
- Psychiatric Services
- Crisis Intervention
- Forensic Services
- Behavioral Health Education
All Staff and Clients March 10, 2020
The health and safety of our clients and our staff are our top priorities.
In response to the current health issues that are occurring in the country – and to protect the health and safety of our clients and our staff – the Counseling Center will be enforcing the following measures:
- If you have signs and symptoms of a serious upper respiratory illness (fever, coughing, sneezing, difficulty breathing), staff are being asked to stay home and not come to work.
- Please stay home if you or anyone in your immediate household has received a confirmed diagnosis of the coronavirus .
- Similarly, clients may be asked to reschedule their appointments if they are experiencing signs and symptoms of a serious upper respiratory illness.
- Staff and clients are being asked to not shake hands when greeting each other or saying goodbye.
- Reception areas, waiting rooms, restrooms, and other common areas at all of our sites will be sanitized regularly on an increasingly and – at minimum – daily basis.
- As always, clients facing a crisis/ life threatening mental health situation – regardless of the condition of their physical health – should call to talk to, or be seen, by their service provider.
Thank you for your cooperation with — and understanding of — these steps intended to protect the health of everyone at our sites, including all staff assisting with these directives.
Counseling Center Management